Making Technology Easy

Alpha Technical Solutions, is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).We collect information about you to enable use to:

• Process your order
• To provide you with the best possible service

This privacy statement explains policies on data collection and use practices of the alphatechsolutions.co.uk/shop site (the “Site”) hosted by Alpha Technical Solutions. This does not apply to other online or offline Alpha Technical Solutions sites, products, or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

COLLECTING YOUR PERSONAL INFORMATION
When you register for an Alpha Technical Solutions Online Shop Account, Alpha Technical Solutions will request personal information including name, address, e-mail address, country, telephone and number and fax number. (Credit / debit card details are NOT taken at the registration stage.) This information is stored in your personal profile and is viewable by you on alphatchsolutions.co.uk/shop.

ACCESS AND CONTROL OF YOUR PERSONAL INFORMATION
If you wish to review or update your profile, simply visit the shop, click on “My Account” and log in to edit your personal information. Here you will be able to view and edit the personal information associated with your account.

USE OF YOUR PERSONAL INFORMATION
Alpha Technical Solutions only holds and uses personal information to provide additional service to our account holders. These services include, but are not restricted to, making payments easier by holding default details for payment & delivery and informing you periodically by email of Alpha Technical Solutions Online Shop News / Special Offers. If you do not wish to received News / Special Offers e-mails from Alpha Technical Solutions  please email “Unsubscribe” to info@alphatechsolutions.co.uk

Alpha Technical Solutions will not disclose ‘Personal Information’ to any third party without prior consent being obtained from the account holder(s) concerned unless if required to do so by law or in the good faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on Alpha Technical Solutions or the Site.
• Protect and defend the rights or property of Alpha Technical Solutions.
• Act in urgent circumstances to protect the personal safety of Alpha Technical Solutions employees or agents, users of Alpha Technical Solutions products or services, or members of the public.

DATA PROTECTION ACT
Alpha Technical Solutions holds information on account holders in accordance with the provisions of the Data Protection Act 1998, and will adhere to any other relevant future legislation in this area. Under this legislation, account holders can obtain a copy of all information which Alpha Technical Solutions has on its databases in relation to them. Account holders wishing to obtain such information should contact Alpha Technical Solutions info@alphatechsolutions.co.uk

SECURITY OF YOUR PERSONAL INFORMATION
Alpha Technical Solutions strictly protects the security of your personal information and honours your choices for its intended use. Alpha Technical Solutions carefully protects your data from loss, misuse, unauthorized access or disclosure, alteration or destruction. As explained above, your personal information is never shared outside the company. Inside the company, data is stored on password-controlled servers with limited access.

You also have a significant role in protecting your information. No unauthorized person can see or edit your personal information without knowing your “My Account” login (username and password), so do not share these with others.

SITE SECURITY
Alpha Technical Solutions’s servers are located in a secure facility. Credit card and debit card details provided at the order stage are stored in an encrypted form to provide yet further security.

Alpha Technical Solutions has a committed Security Policy. Alpha Technical Solutions will retain copies of the information provided when you register on the website, order any products from the site and enter into any competitions. Alpha Technical Solutions implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

All sensitive and credit / debit card information supplied by any customer in the process of placing an order is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. When you are asked to enter any personal details or credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock. SSL ensures that the information being transmitted to Alpha Technical Solutions is secure. Your card number will be encrypted and is transmitted to Alpha Technical Solutions in this encrypted format. This number can then only be decrypted on a secure certified terminal at Alpha Technical Solutions’s head office in Newport, UK.
CHANGES TO THIS PRIVACY STATEMENT
As the Site expands, improves, and updates Alpha Technical Solutions ’s offerings and services, Alpha Technical Solutions  reserves the right to modify or amend the policy at any time and for any reason. When policy changes occur, Alpha Technical Solutions will revise the “last updated” date at the top of the privacy statement.

For material changes to this privacy statement, Alpha Technical Solutions will notify you either by placing a prominent notice on the home page of its Web site or by sending you a notification. Alpha Technical Solutions encourages you to periodically review this privacy statement to stay informed about how the organization is helping to protect the personal information collected. Your continued use of the service constitutes your agreement to this privacy statement and updates to this statement.

Please be aware that this privacy statement and any other choices you make on the Site will not necessarily apply to personal information you may have provided to Alpha Technical Solutions in the context of other, separately operated, Alpha Technical Solutions  products or services.

CONTACT INFORMATION
Alpha Technical Solutions  welcomes your comments regarding this privacy statement. If you believe that Alpha Technical Solutions  has not adhered to this privacy statement, please contact Alpha Technical Solutions  by e-mail at info@alphatechsolutions.co.uk or via postal mail at the address provided below. Alpha Technical Solutions  will use commercially reasonable efforts to promptly determine and remedy the problem.